01
About our service
Sonasea Villas Collection is a curated concierge service that matches travellers with a small, verified shortlist of private villas in the Sonasea and Bãi Trường area of Phu Quoc. We coordinate directly with villa owners and partners. We are not a large open marketplace.
02
Inquiry, not instant booking
Submitting a stay brief or inquiry does not create a confirmed booking. It is a request. A booking is only confirmed once we have provided an exact quote, you have accepted it, and any required deposit has been received.
03
Pricing and quotes
Prices shown on the site are indicative starting rates. Your final price, fees, deposit, and cancellation terms are confirmed in writing in your individual quote before any payment is taken.
04
Cancellation and changes
Cancellation and change terms vary by villa and are set out in your quote. Please review them before confirming. We will always make these clear up front.
05
Accuracy
We work to keep villa and area information accurate and verified. If any detail materially affects your stay, we will tell you before you book.
06
Contact
Questions about these terms? Email hello@sonaseavillas.com and our team will help.
Questions about these terms?
Contact us before confirming your stay if any part of the quote, cancellation terms, or villa information is unclear.
